Learning center
Make clearer decisions about your community.
Practical guides for choosing the right model, setting up the right space, and running a community people want to return to.
Try “platform cost,” “first 30 days,” or “moving from Facebook.”
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Start a community
How to start an online community: a practical 7-step plan
Turn a loose idea into a useful first version, invite the right founding members, and learn before you overbuild.7 min readStart a communityCommunity, membership, cohort, or course? Choose the right model
Separate four ideas that are often bundled together, then choose the one your offer actually needs.6 min readStart a communityFree or paid community: which should you launch first?
Use the promise, member motivation, and cost of delivery to choose a model you can sustain.5 min readChoose a platformHow to choose a community platform without overbuying
Turn a long feature list into a short decision based on the experience your members actually need.7 min readChoose a platformThe true cost of community software: a buyer’s checklist
Find the fees, add-ons, operating work, and switching costs that rarely fit in a pricing card.6 min readRun it wellHow to organize community categories without creating an empty maze
Give every space a clear job, keep the first structure small, and let member behavior show you what to add.5 min readRun it wellYour community’s first 30 days: build a return habit
Use a simple weekly rhythm to turn founding members into participants without manufacturing constant activity.6 min readMove your communityHow to move a Facebook Group to an owned community
Give members a reason to move, run a deliberate overlap period, and carry the relationships, not only the archive.7 min readMove your communityCommunity platform migration checklist
Inventory what matters, decide what should move, and reduce the operational surprises around a platform change.6 min readUse LockersConnect a custom domain to your Locker
Point a domain you own at your Locker and have it become the address members use.3 min readUse LockersSet where community email replies go
Point member replies to your community notification emails at an inbox your team actually checks.2 min readUse LockersExport your Locker content and files
Download supported community content and uploaded files in one ZIP or resumable numbered ZIP parts.4 min readUse LockersDelete or restore your Locker
Close a community, understand subscription cancellation, and restore within the 14-day window when cleanup is complete.4 min readUse LockersUnderstand Community and Pro limits
Check what Community and Pro allow, including video minutes, and what happens when your Locker reaches an allowance.4 min readUse LockersFind members and follow up in People
Search a Locker's members, see why they have access, and keep private staff notes and follow-ups.5 min readUse LockersOrganize members with tags and saved views
Group members for a cohort or follow-up task, then save the filters your admins use again.4 min readUse LockersHelp a member who cannot access a course
Use People to check a member's access reason and lesson restrictions, grant manual access when it fits, and find the right place for the rest.4 min readUse LockersStart and manage a private group chat
Start a private chat with several people in your Locker, then manage the people and alerts in that conversation.3 min readUse LockersSign in to a community
Sign in or join from any community site with one Lockers account, using a password or Google, and know what to do when a sign-in does not complete.4 min readUse LockersUse more than one Locker
Move between the communities you belong to with one Lockers account and one sign-in per browser.3 min readUse LockersSet up an authenticator and confirm your identity
Protect owner and admin changes with an authenticator, and confirm once so it carries into your communities.4 min readUse LockersSign out of Lockers
Sign out of one community, of everything, or of other devices, and know which is which.2 min readUse LockersYour community's web address
Understand the hosted address, the custom domain, and what members see when you connect one.3 min readUse LockersTroubleshoot sign-in on a community site
Clear the common sign-in messages on a community site and get back in.3 min readUse LockersConnect another tool to your Locker
Create an API key for a CRM, calendar, or automation tool and confirm it can reach your community.3 min readUse LockersChoose API permissions
Give a connected tool exactly the access it needs, and no more.4 min readUse LockersRotate or revoke an API key
Replace a key on a schedule, cut one off when it leaks, and know what stops a key working.3 min readUse LockersReceive webhooks from your Locker
Get notified when members, courses, events, or posts change, and handle retries and failures.4 min readUse LockersInvite members from another tool
Let a connected tool send expiring invitations while people still accept them in Lockers.3 min readUse LockersPost drafts from another tool
Let a connected tool draft posts for your team to review, with publishing kept as a separate permission.3 min readUse LockersRead API usage, limits, and errors
Understand the Budget and activity panels, what a rate limit means for your community, and what to send support.4 min readUse LockersCreate an event and choose who can see it
Use the New event sheet to add a one-session event or start a multi-session draft on Pro, and choose who can attend and who can open the page.5 min readUse LockersLet guests register free for one event
Open a free event to people outside your community. Guests register with a free Lockers account and get access to that event only.4 min readUse LockersSell tickets to an event
Charge for an event with one ticket that covers every session, choose whether members attend free, and see what a buyer gets.5 min readUse LockersPlan sessions and choose hosts
Build a multi-session event on Pro with days, tracks, and sessions, then set each session's hosts and recording and see how breaks and deletions change people's picks.6 min readUse LockersHost or join a live session
Go live from the event page, run the room and its chat, end the session, and understand the time and attendance limits that apply.5 min readUse LockersRecord a session and share the replay
Turn on automatic recording before a session, follow its recording status, and understand when a replay appears and who can watch it.4 min readUse LockersSee who registered and who attended
Compare registrations with attendance on an event's People tab and in the Who's going card, then download the attendance CSV or post a recap after a session.3 min readUse LockersUnderstand Live hosting bundles, limits, and cancellation
See how attendee-hours, session limits, and room size work, how a Live hosting bundle is billed, and what happens when you change or cancel it.5 min readUse LockersRegister for an event
Register from the event page in one click or through the register sheet, then use your pass to add the event to your calendar, switch how you attend, or cancel.7 min readUse LockersPick your sessions at a multi-session event
Star the sessions you want after you register and choose one when several start at the same time. Your countdown and reminders follow your picks.6 min readUse LockersEvent reminders and notices
See which reminder emails and starts-soon notices you get after you register for an event, and turn them off or on for that event only.6 min readUse LockersRegister or buy a ticket as a guest
Use an event link to register free or buy a ticket with a Lockers account. Guests get that one event and stay outside the community.6 min readUse LockersJoin an event on the day
See when the join card replaces your pass, how to get into a Live room session, a meeting link, or a venue, and where replays show up afterward.5 min readUse LockersReview, publish, and announce an event
Check a multi-session draft on the Review step, preview it as a member or a guest, and publish it with an optional announcement in Community.7 min readUse LockersChange or cancel an event after publishing
Edit a published event's details, sessions, access, or price, or delete it, and see what each change does for the people who registered.7 min readUse LockersTroubleshoot events
Match what you see on an event to its cause and fix, from Pro and Setup badges to greyed-out ticket choices, locked changes, time zones, and missing announcements.9 min readUse LockersManage member roles, access, and who can post
Make someone a Moderator or Admin, remove or restore a member, and keep a category for staff posts.5 min readUse LockersUpload a video to a lesson or post
Upload video files that play inside Lockers, add a thumbnail and chapters, and see how video minutes are counted.5 min readUse LockersImport contacts from a CSV
Save people you already have permission to keep, without creating accounts, adding members, or sending email.3 min readUse LockersFormat a post and add GIFs, links, and previews
Use bold, italic, emoji, and links in a post, add a GIF, and choose or remove the link preview card.4 min readUse LockersFind your way around Admin
See where each owner and admin task lives now that Admin is organized into six sections.3 min readUse LockersCourse sales, paid memberships, and fees
Choose course sales in a free-to-join Locker or paid membership on Pro, and understand fees, event tickets, cancellation, and refunds.5 min readReady to put the plan into practice?
Start a community with a feed, classroom, calendar, messages, and member list. No card required.