How to see who registered for an event and who attended

Before you start

Only the owner and admins see the People tab and can download the CSV.

Read the People tab

Attended means the person entered at least one live session room. It does not measure how long they stayed, and it is not the attendee-hour figure used for Live billing. The tab lists up to 500 people and says Showing the first 500 when there are more, and its registered count stops at 500 too.

The Who's going card on the event page shows Registered on every event, plus In person and Online on a hybrid event, and it counts every registration. Each person picks in person or online when they register and can switch from their pass until the first session starts. Register for an event and Join an event on the day show the member's side.

1. 1

   Open People

   Open the event page and select the People tab. The line at the top gives two counts, registered and attended, with Download CSV beside it.

2. 2

   Read each row

   Each person has a label for how they are connected to the event: going for a member who registered, registration for a guest who registered free, purchase for a ticket buyer, staff grant, staff, or membership. The owner and admins are always on the list, labeled staff. People who joined a live session also show how many sessions they joined and when they last joined.

• Register for an event
• Join an event on the day

Download the attendance CSV

Select Download CSV on the People tab. The file lists the same people with name, email, source, rsvp, sessions joined, first joined, and last joined. Join times are in UTC, and the file does not include the in-person or online choice.

Post a recap

1. 1

   Find the session

   Open the Replays tab. A recap needs an ended session whose replay is ready.

2. 2

   Post it

   Open the session's replay actions menu, choose Post recap, and confirm Post a recap of this session? If Lockers has not confirmed your identity recently, it asks you to confirm it first.

3. 3

   Check where it went

   The recap posts to the event wall when the wall is on, and to the community feed when it is off. It includes the session date and time, the number who attended, and a link to the replay.

If it does not work

• The People tab is missing: you are not the owner or an admin.
• No one has registered yet. Nobody has registered or bought a ticket.
• Post recap is missing: the session has no ready replay yet.
• Recap is for an ended session. Wait until the session has ended.
• The CSV does not download: sign in again as the owner or an admin and retry.