How to sell courses and paid memberships, and what it costs

Payment setup and availability

Selling is available after the Locker owner connects a Stripe account and completes payment setup.

1. 1

   Open selling settings as the owner

   Open Admin, then Sales. The Payments tab opens Selling and payments. You can also reach it from Settings, then Locker subscription, under Member payments. Confirm your authenticator if requested. Only the owner can manage payments and refunds.

2. 2

   Connect Stripe

   Select Connect Stripe and complete the account and payout details Stripe requests. If setup needs attention, select Continue Stripe setup. Connecting an account alone does not mean it is ready to take payments.

3. 3

   Choose admission and pricing

   Keep membership free to sell individual courses, or use Pro and choose paid membership with a monthly or yearly USD price. For a free-to-join Locker, open each course in Course studio, select Change access in its Course settings, and choose One-time price with a USD amount from $1 to $10,000. Included for members keeps a course free for members.

Your Locker’s plan and membership price

Upgrading one Locker does not upgrade the other Lockers you own. Basic is $7 per month or $70 per year, and Pro is $67 per month or $670 per year, for that Locker. Free cannot sell.

A free-to-join Locker on Basic or Pro can sell individual courses and event tickets. Paid membership needs Pro and includes every course, so courses in that Locker are not sold one by one. A legacy Locker keeps its original plan and selling rules until its owner chooses to migrate.

Platform fees and payment processing

The platform fee is 5% on Basic course and ticket sales and 1% on Pro course and ticket sales. For paid membership on Pro, it is 1% on each payment, including renewals. The owner's subscription is a separate charge, and Stripe's processing fee is additional in each case.

For example, on a $100 course payment before tax, the platform fee is $5 on Basic or $1 on Pro. A $100 membership payment has a $1 platform fee.

Selling supports fixed course prices and monthly or annual membership in USD. Coupons, installments, affiliates, upsells, and course bundles are not part of these selling options.

Purchases and access

A course purchase gives the buyer access to that course in its Locker. Paid membership includes all courses for the paid membership period. Access appears after payment is confirmed; returning from checkout alone does not confirm payment.

Use the Lockers account associated with the purchase. If a confirmed payment does not show access, contact the community owner with the Locker address and receipt reference. Do not send a full card number.

Event tickets

Event tickets are available on Basic and Pro once payment setup is ready, and they do not depend on Live. The owner or an admin sets a USD price on an event, and one ticket covers the whole event. The platform fee is 5% on Basic and 1% on Pro.

Who pays depends on the event's access choice. In a paid-membership Locker, members attend free and guests buy a ticket. In a free-to-join Locker, the owner or an admin chooses whether members attend free while guests buy, or everyone buys at the same price. A ticket covers that event only and does not make the buyer a member of the community.

Free guest registration is separate from a ticket. It lets someone sign up for one event without paying and does not make them a member of the community.

A full refund removes the ticket and the registration, and so does a payment dispute unless it is resolved in the owner's favor. A partial refund keeps the ticket.

Cancellation and refunds

For an existing paid membership, open Membership and purchases to manage billing and cancel future renewal. Ordinary cancellation preserves access through the period already paid for. Leaving a Locker does not cancel a recurring payment, and cancellation does not itself refund one.

Contact the community owner about a course, event ticket, or membership refund. A full course refund removes purchased course access; a partial course refund preserves it. Membership refunds and disputes can change access for the affected period. Refunding a membership payment does not cancel its future renewal.

When a payment is refunded, the proportional Lockers platform fee is returned, and the payment provider’s fees follow the provider’s rules.

If a plan or selling status changes

New sales require payment setup to remain ready. If selling is unavailable, it stops new purchases; it does not by itself remove existing purchased access or the membership period already paid for.

Scheduling Pro cancellation does not itself stop member renewals while the Locker still has Pro. Once Pro entitlement expires, the Locker cannot start new membership sales, and Lockers automatically sets existing member subscriptions to stop renewing at the end of their current billing periods. Members retain access through the periods they have paid for. Changing the admission model, transferring ownership, deleting paid content, or deleting the Locker can be blocked while course or event purchases, subscriptions, or checkouts remain unresolved.

For payment setup or an account error, contact support@lockers.social with the Locker address and the message shown. For a purchase refund, start with the community owner.