Run it well
How to organize community categories without creating an empty maze
Give every space a clear job, keep the first structure small, and let member behavior show you what to add.
The short version
- Begin with three to five categories that support distinct member actions.
- Name spaces for what members do there, not for internal departments.
- Add a category only after repeated behavior proves it deserves a home.
Start smaller than feels impressive
A new member reads empty categories as uncertainty. A short list with visible activity feels intentional and makes the next action easier to understand.
Most new communities can begin with announcements, introductions, the main discussion or work area, and help. Add a resource space only when resources are central to the promise.
Name the action, not the filing cabinet
A category name should tell a first-time visitor what belongs there without requiring a policy document.
- Use “Ask for help” instead of “General support.”
- Use “Share your progress” instead of “Accountability.”
- Use “Meet the community” instead of “Introductions and networking.”
- Use “Announcements” only for information members should not miss.
Make new categories earn their place
When one type of conversation repeatedly overwhelms another, it may deserve a separate home. Create the category, move or seed enough relevant content to explain it, and tell members why it now exists.
If a space stays quiet, merge it back. Removing a category is maintenance, not failure.
Build the smallest useful version of your community.
Start with a feed, classroom, calendar, messages, and member list. No card required.
Start a community