New member welcome email template
This email goes to a new member on the day they join. It points them to one place to start and asks a question they can answer by hitting reply, so their first conversation as a member is with you.
The template
Subject: Welcome to [community name], start here
Hi [first name],
Thanks for joining [community name], and I'm glad you're here.
The best place to start is [the pinned welcome post, a first lesson or the next event]: [link]. It takes about [number] minutes.
[One sentence on what happens regularly, for example: We post a new prompt every Tuesday, and the next live Q&A is on [date].]
One question for you: what made you join? Hit reply and tell me, because I read every answer.
[Your name]
Using it on Lockers
New members show up under People, where you can add a tag or a follow-up date to keep track of who you've welcomed. Send the email from your own address so replies come straight to you. If your community also sends posts by email, set a Reply-To address under Settings, Domains, Email replies so replies to those emails reach you too. See set a Reply-To address.